TENANTS FAQS
I want to move into another unit you have available. What do I do?
If a current tenant(s) wants to move into another unit through CPI, they must follow the proper steps as transfers are not much different than a new tenant looking to begin renting from us.
· Tenant(s) must give their current landlord proper notice to vacate 20 days prior to the end of the month.
· The tenant(s) must then submit a new application for the available unit and pay the required application fee.
· The property manager and tenant(s) will schedule an occupied inspection of the current unit to check on the condition of the property.
· Once all those steps are completed and the tenant(s) is approved, they will sign a new lease agreement and pay the security deposit for the new unit.
*Note: There is no transferring security deposits, the deposit for the tenant’s current unit stays with that unit and property owner.
I am moving out. How do I submit my notice to vacate?
Proper notice to vacate must be given 20 days prior to the end of the month (ex: if a month has 30 days, notice must be given by the 10th of that month).
The tenant(s) can give notice 1 of 3 ways.
1. Email their property manager with their notice to vacate
2. Come into the office & fill out the notice to vacate form
3. Send us the notice to vacate through their online tenant portal
If proper notice is not received, then the tenant is responsible for the next month’s rent per the Landlord-Tenant Act of 1973.
I want to add someone to my lease. How can I do that?
· The tenant will have their interested party apply through our website for any of the available units listed.
· The unit they are applying for will be changed once we receive the application, but the interested party must list the tenant’s unit address on the application.
· After we receive the application, the property manager and tenant will then schedule an occupied inspection to check on the condition of the unit.
The interested party cannot live in the unit until they are approved.
I am moving out but my roommate is staying. What do we do?
The tenant that is moving out must come into the office to fill out the Notice to Vacate Occupied unit form.
The tenant will then have to agree and follow the next steps;
1. The exiting tenant will pay a $50.00 fee and release all their interest in the property, including rights to any of the security deposit (they are not released from liability yet).
2. We will then schedule an occupied inspection to check on the condition of the unit, if there is any damage, they will be repaired prior to the tenant moving-out.
3. There cannot be any outstanding debts (unpaid rent, utility bills, etc.).
4. Once everything is clear then the property manager will sign off and the exiting tenant will be released.
